Windows 7 no cdrom found

Details required :. Cancel Submit. Judd -. Hello rayban, Thanks for using the Microsoft Answers Forum. Please answer the questions above then repost here so that we may help you further. How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site. This site in other languages x. Step 5: Clearing the upper and lower registry filters on computers running Windows 7 Clear the registry filters for Device Manager error codes 10 , 19 , 31 , 32 , 39 or 41 using the following steps:.

If you cannot use the Microsoft Fix it Solution, continue using these steps to clear the upper and lower registry filters manually. Unplug all non-essential external plug and play devices, especially cameras. Then complete the following steps. Click Start , and then enter regedit into the Search field. Click regedit. Figure : Search for regedit.

If you are prompted for an Administrator password or confirmation, type the password or provide confirmation. Figure : Registry Editor. Click File , click Export , type a filename that is easy for you to remember, and then click Save.

A copy of the registry has been saved for back-up purposes to the Documents folder. If problems occur after using these steps, browse to the file and double-click it to restore the registry. Make sure you have selected this exact key name. If a LowerFilters value is listed on the right side of the registry editor window, select the LowerFilters value and press the Delete key. Confirm the deletion by clicking Yes. Figure : Registry Editor: LowerFilters key. If an UpperFilters value is also listed, select UpperFilters in the right window and press the Delete key.

Close the Registry Editor and restart the computer. The disc drive should now be recognized by Windows. Step 6: Testing for drive failure on computers running Windows 7 If you suspect that the drive might be bad after using the previous steps, test the drive to see if the hardware has failed.

If the drive test fails, the drive needs to be replaced or the computer needs to be serviced. If you have added a new drive, use the disc burning software that came with the drive or use the native burning capabilities of Windows 7. Figure : CyberLink Power2Go error message example. Follow these steps to use the Hardware and Devices troubleshooter to check for problems:. Click Start , and then click Control Panel. Figure : System and Security section of Control Panel.

Figure : Troubleshooting computer problems. Windows checks for problems. If the troubleshooter detects problems, follow the instructions to fix the problem.

If the drive is still missing after using the troubleshooter, continue to the next step. Step 2: Reinstalling disc recording software in Windows 7 Upgrading the operating system or installing certain types of software can cause other recording software to lose their connection to the drive. The following procedure is an example of how to correct a No burner is currently available message in CyberLink Power2Go.

To do so, skip to Step 3. Under Programs , click Uninstall a program. Figure : Uninstall or change a program. After CyberLink Power2Go has been uninstalled, restart the computer. Figure : Recovery Manager. On the Software Program Reinstallation welcome screen, click Next.

Figure : Select program to reinstall. Open CyberLink Power2Go and verify that a drive name appears as the destination selection. If the drive is not recognized, continue to the next step.

Step 3: Replacing the PxHelp20 registry value on computers running Windows 7 Use the following steps to replace the PxHelp20 registry value:.

A copy of the registry has saved for back-up purposes to the Documents folder. If a LowerFilters value is listed on the right side of the registry editor window, click the LowerFilters value, and press the Delete key.

Any more feedback? The more you tell us the more we can help. Can you help us improve? Resolved my issue. Clear instructions. Easy to follow. No jargon. Pictures helped. Didn't match my screen. Incorrect instructions. Too technical.