Voice pro 206 manual




















In addition, you may want to check your Audio Settings in Netflix. The transmitter will go into standby mode if it does not receive audio signal from the TV after 5 minutes. When this happens all LED lights on the transmitter switch off to save power. Most people who experience this are not correctly connected to the TV. Please repeat steps one to three in the Easy Setup Guide to establish connection. Once correctly connected the transmitter will receive signal and resume normal function.

The headset will last approximately 6 hours following a full charge. The headset volume and length of time used will determine the total number of hours resulting from a full recharge. Like all lithium batteries, over many months and hours of usage, the full-charge battery life will gradually reduce. This happens if you use the headphone jack option. Please do not use the headphone jack option unless your TV supports this method without cutting out the TV audio for others in the room.

Please utilise one of these connection methods where possible. You can then listen to TV in your headset without affecting the volume for others in the room. Then use your separate TV remote to adjust the volume of the TV speakers if need be. Now use the wheel or volume control on the TV Voice Pro headset to increase the volume to your preferred volume. The volume capacity is up to dB which will work for those even with a severe degree of hearing loss.

You will receive instructions on how to pair the additional headset to your existing TV Voice Pro transmitter. This is simple. Please call us to purchase a powered splitter which will enable use of two completely separate TV Voice Pro systems on your TV. A simple powered splitter can be purchased from us to solve this issue and allow you to connect multiple products to your TV at the same time. Please call us and we will rectify this for you. Default: Greeting 0 is assigned to all lines for day, night and weekend mode of operation.

Note: Use program 25 to record greetings to be assigned on a per line basis, or if you are using different greetings for day, night or weekend mode. Use program 30 to set the number of rings to the assigned telephones before the day greeting is played to the incoming caller.

A setting of 0 ring will result in the auto attendant answering immediately in day mode of operation. Use program number 4 to assign which extensions will ring before auto attendant answers the call. Number of rings before auto attendant program 30 only applies to day mode of operation.

Program Assign greetings to lines for night Assignment M Use this program if you want to have a separate greeting for incoming lines in the night mode of operation.

For example: two different companies using the VP unit or if you want a greeting different than the day greeting to be played at night. When prompted to specify the greeting, enter the greeting number and then press Example: 5 4. Example: 1,2 for both lines 1 and 2. Press o Example results: Line 1 and 2 will play greeting number 5 in night mode.

Note: Night mode of operation overrides day mode. When system is in night mode the Auto Attendant answers immediately and plays the specified night greeting assigned. Use program 25 to record greetings to be assigned. Greetings may be assigned on a per line basis, and on a, per mode of operation basis day, night or weekend mode. Also, see program night mode time set. Program Assign greetings to lines for weekend Assignment M Use this program if you want to have a separate greeting for incoming lines in the weekend mode of operation.

For example: two different companies using the VP unit, or if you want a greeting different than the day greeting to be played during the weekend mode.

When prompted to specify the greeting, enter the greeting number and then press II. Example: 6 4. Example: 3,4 for both lines 3 and 4. Press 5. Note: Weekend mode of operation overrides day and night mode. When system is in weekend mode the Auto Attendant answers immediately and plays the specified weekend greeting assigned.

Also see program 33, Weekend mode time set. Program Record system greetings M This program is used to record all system greetings with the exception of the system main greeting, which can only be recorded using program number 21 greeting 0.

Press When prompted, enter the greeting number and then press. Example: 1 Begin recording your new greeting after the tone. When finished recording, press. Default: All greetings play main greeting 0 until recorded differently. Note: Greeting number 9 is the default greeting for the company directory. Recording greeting 9 will result in successfully setting up the company directory.

Program Message-waiting light enhancement M The message-waiting light, when disabled, will give the extension user a stutter tone before giving dial tone in the event of new messages in the users mailbox when user lifts the receiver.

When prompted, consecutively dial the station numbers that are to have a message-waiting light, and then press ft. Example: For stations 10,1 land 12 to light the message-waiting light, press l0, 11, 12 or dial 99 for all extensions, and then press. If there are no extensions that have a message-waiting light, dial when prompted to enter the extension number and all message-waiting lights will be disabled. Default: All extensions have message-waiting light enabled.

Note: Telephone sets must be equipped with a 90V neon message-waiting lamp for this feature to operate. Program Install greeting only mailboxes M This Program has been disabled, as all mailboxes that are not associated with a valid extension number are set as greeting only mailboxes.

Greeting only mailboxes differ from normal mailboxes in the fact that they do not allow a caller to leave a voicemail message. After the personal greeting of a mailbox of this type is played, the caller is returned to the systems main greeting if there is nothing dialed by the caller.

The key element that makes the mailbox a greeting only mailbox is the password. Default: All mailboxes that do not have a valid extension number associated with it, is assigned as a greeting only mailbox.

VP mailboxes that can receive messages are: Program Rotary dial telephone support M Calls from a rotary pulse telephone, or in some cases from overseas, are unable to dial any digits during the auto attendant, as voicemail can only respond to DTMF Dial Tone Multi Frequency dialed digits. This feature allows the caller to automatically be transferred to the operator extension 10 by default in the case of no DTMIF digits received, as apposed to being disconnected after the main greeting for no DTMF digit s dialed.

The reason you may want to choose to disconnect the caller if there is no DTMF digit s detected, is to prevent callers who hang up during the main greeting from ever ringing through to the operator, extension 10 causing false ringing at the operator station. Another case may be if your telephone company does not provide positive disconnect signal or your telephone lines are part of a buildings PBX Public Branch Exchange system that are slow in sending positive disconnect, thus tying up your telephone lines for a period of time longer than necessary.

While in programming mode and when prompted for the program number, enter Press When prompted, press 1 to enable or 2 to disable. Press Default: Rotary dial telephone support is enabled, 1 calls will transfer to the operator if no DTMF is received. Program Telephone line Central Office CC hook flash time M The hook flash time, or flash time that is sent over the CO line flash 52 can be changed to accommodate different countries flash times to better utilize telephone company or PBX provider features.

Telephone company features such as three-way calling, call waiting, and call transfer to another telephone number all require issuing a flash on the CO line. The flash time may be adjusted from, l00ms to ms. Do not confuse this setting with the flash time needed to access Voice Pro system features, which is the flash sent from your telephone to the Voice Pro system.

Default: 5, which are equivalent to ms. Caution: Do not change this setting without first consulting TWAcomm. Technical Support! Program Volume adjustment M The volume of voice prompts, greetings and messages may be changed to better suite the caller volume preferences.

The first part of this program controls the Voice Pro recorded prompts. The second part of this program controls the playback volume of voicemail messages and recorded greetings. It is also possible to increase or decrease the volume while listening to a voicemail message from your mailbox by pressing 7 repetitively to decrease the playback volume, and 9 repetitively to increase the playback volume.

When prompted, enter 1 for system prompt volume level or 2 for recorded messages volume level. Enter new volume setting. Press 6. Repeat this program from the beginning if you desire to change both settings, selecting the volume adjustment not selected the first time.

Default: The system prompt volume level is The recorded greetings and messages volume level is Program Assign toll restriction extensions M This program assigns entered extensions to follow toll restriction for long distance or toll dialing. When the extension number is entered on this program number, it will not be allowed to dial any of the numbers as set forth in program number Toll restricting an extension only affects the extensions ability to call out on the telephone CO line.

When prompted, enter the extension s to follow toll restriction. Example: , for extensions 10, 11, 12, 14 and 15 4. Press Default: No extensions are assigned to be toll restricted Note: Related programming: See program number 43 to set toll restriction and exception numbers. Program ToIl restriction and exception numbers M Toll restriction numbers are the numbers to be restricted when an assigned extension attempts to dial that particular number or numbers.

This will still allow the extension to dial local numbers and any combination of numbers as long as the first digit is not a 1. The most common restriction numbers are: 1 and 0. The exceptions programming will be the allowances that over ride the restrictions.

For example: If 1 were the restriction number, you may want to allow the exception of and which do start with a 1 but are toll free. If is entered as the exception then any digits following XXX-XXXX would not follow as a restriction, thus allowing all calls. Press When prompted, enter the numbers to be restricted, entering a If between each number s. Example: 1 0 Press When prompted enter the exceptions to the toll restricted numbers.

Example: Press. Note: Related programming: See program number 42 to set toll restriction and exception numbers to extensions. If you restrict 9 from being dialed in restriction programming, be sure to make the exception entry of Program Dialed digit s assignment M Dialed digit s assignment is also referred to as single digit dialing.

As the Voice Pro digits with the exception of valid extension numbers, on the VP, on the VP and on the VP can be programmed, we call it dialed digit s assignment.

This program allows you to pre-determine the assigned digits functionality. For Example: From the Auto Attendant main greeting you may want to have the caller dial 1 for sales and 2 for customer support. Use this program to assign the action of pressing 1 or 2. Your choices are: A. Transfer the caller to an extension or extensions. Send caller directly to a mailbox to hear a personal greeting and then leave a voicemail message or be returned to the main greeting after the personal greeting, if the mailbox is a greeting only mailbox.

Send caller to another greeting to select additional options. It is a good ideal to write down what you your main greeting is to be. The term Auto Attendant refers to the total process of the main greeting answering the incoming caller and the caller entering digit s to be transferred to the extension s , mailbox or other greetings of their choice. Auto Attendant does not have to answer the call immediately. You may choose to have the calls ring to extension s prior to the caller being answered by the Auto Attendant.

Press When prompted to enter the menu number, enter the dialed digit s to be programmed. Example: 1 When prompted, enter I for a mailbox, 2 for an extension s , 3 for a greeting or 0 to delete the dialed digit s previous setting.

Example: 2, for an extension s When prompted enter the extension number s. Example: for extensions 15,10,11, andl2 6. Press o Example results: If caller dials 1 from the main greeting of Auto attendant, or from any greeting, the caller will be placed on hold and extensions 10, 11, 12 and 15 will begin to ring. If any one of the ringing extensions pick-up they will be connected to the caller.

If no one picks-up, the caller will be transferred to extension 15s voicemail box, as it is the first extension assigned to ring.

Default: 0 is assigned to extension 10, 9 is assigned to greeting number 9, all valid extension numbers are assigned to transfer to their prospective extensions. Close Box. Log In Come Join Us! Posting Guidelines Promoting, selling, recruiting, coursework and thesis posting is forbidden. PS: I would like to get a full listing of any vendors with parts if possible Users have said anywhere from 1.

NO 2B1 Internal Battery is a lead acid gell cell yp1. This is telling you that the electronics are sensitive to not only power outages, but power spikes and brown outs low voltage fluctuations. Sorry I don't have the PDF manual to point to. If someone HINT johnrp99?!! T answering ANY calls. Only during power failure, etc? This is a tough one!. Some basic general troubleshooting questions: 5A What version of firmware hardware version are you running, 2. Example: I have HW Ver.

Is this the latest? How do you upgrade? I took advantage, and went from version 1. Question: How do you upgrade? You need to carefully unscrew unit, then disconnect internal battery. Do step c very, very carefully, and look for more detailed instructions with your upgrade! See 5 above. A UPS is helpful. See 2 above. I simply removed the cover and connected the battery to the obvious point. A The manual claims the RS connector is for "software development".

B Has Anyone programmed this unit with the RS port? Anyone out there hacked any code for this? Has anyone done it with a GUI? I thought the company was out of business SEE 6 above 9a If you ARE having a problem with an occasional "chirp" on the line, that can generally be resolved by upgrading from software version 2.



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